FREQUENTLY ASKED QUESTIONS
Frequently asked questions
UNITFOUR recommends hair packages that combine a number of our services for the best results and future longevity of your hair. We offer a complimentary consultation in salon which can be booked online where we can advise exactly what to book in for.
We recommend rebooking with every appointment to avoid disappointment. Otherwise, we advise to book approximately 2 weeks in advance to book in with your preferred stylist.
We sometimes have last minute cancellations so keep checking our Instagram for availabilities. Alternatively, feel free to call or email us to see if we can fit you in, or check online https://tinyurl.com/y4cxhf5j
Please contact us ASAP using our client contact form on our website or alternatively give us a call 07802410729 ! We offer adjustments for a two week period following the original appointment date. Adjustments are only provided by the original hairstylist. please see our complaints policy.
Please note you are able to change via our online booking link if you made your appointment online, alternatively call us on 07802410729.
To make a new booking card details are required to confirm & you will be charged a 50% NON-REFUNDABLE deposit. We reserve the right to KEEP this deposit as a cancellation or no-show fee as per our cancellation policy below.
Your deposit is transferable to another booking if you need to reschedule before the 48 hour cut off however, failure to show for your appointment or cancellation less than 48 hours of your scheduled appointment will result in a complete loss of your deposit. To rebook you will be required to pay a new deposit.
Depending on your service, appointments can take up to 4/5 hours. please check with your stylist for an exact time, you can also check this via your online booking account.
We use Original Mineral, Loreal Professional, Redken, K-18, Color wow, Moroccan oil & many more!
We recommend salon professional products to protect and nourish your hair, especially after lightening. We have a large variety of these products available online or in salon for purchase — please give us a call or message our social media to find out about which products are best for you.
YES! A text message will be sent out 2 days prior to your appointment where you can reply Y to confirm your booking
There is FREE parking in our 'Barleylands craft village' car park. Please park in here, if the gate is closed please call us & we can give you the code to enter! 07802410729
